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Privacy Policy

We are committed to preserving the privacy of all visitors to www.simplychildcare.com (the Website). Please read the following Privacy Policy to understand how we use and protect the personal information we collect from you or which you provide to us through this Website.

By using this Website or submitting your information to us, you agree to us using your personal information in accordance with the terms of this Privacy Policy.

Who are we?

www.simplychildcare.com is a website operated by Ms Carla Shimeld trading as Simply Childcare. Our VAT number is 701370579. Our main trading address is 16 Bushey Hill Road, London, SE5 8QJ.

Information that we may collect about you

We do not automatically collect personal information from you through our Website. However, like all websites our servers automatically collect certain information about the volume and characteristics of our Website traffic, the type of browser you are using, the type of operating system you are using, and the domain name of your internet service provider. We cannot identify you from this information.

We will only collect personal information about you through our Website if you choose to provide this to us by filling in forms on our Website or by e-mailing us. For example, if you subscribe to us using our online registration page we will collect details such as your name, address, e-mail address and telephone number.

If you are a registered subscriber and you submit an advert to us seeking private childcare or employment as a childcarer, we will collect the details you choose to provide within that advert such as your nationality, job title, date of birth, age, skills, qualifications and experience, details of your children, and the area in which you wish to work or live (as applicable).

We may also ask you for information when you report a problem with our Website and if you contact us, we may keep a record of that correspondence.

If we receive information or feedback about you from any third party such as a past or present registered subscriber or other third party, we may keep a record of that information or feedback. We may also keep a record of any conversations we have with you leading up to your registration and during the period of your registration.

Use of your information

If you are a registered subscriber, we will use your personal information to provide you with registered subscriber services.

We may use information we hold about you in order to help us decide whether or not to accept any future application you make for registration as a registered subscriber. For example, we may refuse to allow you to become a registered subscriber if we believe from the information we hold about you that such registration would be inappropriate or undesirable or where we believe such refusal is necessary to protect the rights or safety of other registered subscribers or third parties.

We will also use and analyse the information we collect about you to administer, support, improve and develop the services we offer, to provide you with any services you have requested and to notify you occasionally about important changes or developments. We may also contact you from time to time for market research and to collect your views on our services.

Disclosure of your information

If you are a registered subscriber, we will publish any advert you submit to us on our publicly available online database (subject to our right to refuse to publish adverts). All users of our Website will have access to a basic version of your advert (omitting key contact details such as your email address and telephone number, as applicable). Full details of your advert (including key contact details such as your email address and telephone number) will be available only to our registered subscribers. Home addresses and surnames are never disclosed on our online database. Please note that we have no control over the way in which our registered subscribers and other Website users use or disclose the information they obtain about you from our Website.

Your personal information will also be disclosed to third parties who act for Simply Childcare or form part of our team, for the purposes of providing you with our services now or in the future and for any other purposes approved by you.

We will not otherwise sell, rent or disclose your personal information to any third party without your consent unless we are required to do so to comply with applicable laws and lawful government and/or regulatory requests, to operate our systems properly, if we or substantially all of our assets are acquired by a third party (in which case personal data held by us about our users will be one of the transferred assets) or to protect the rights, property or safety of us, our Website users or others.

Security, storage and data retention

The information you provide to us will be held on our computers and may also be held in hard copy form. Information contained in adverts you submit to us and which we publish on our online database will be publicly available during the period of your registration unless you ask us to remove the advert within this period. Users of our Website who have not registered with us will only be permitted access to limited details from such adverts and will not have access to any personal contact details such as email addresses or telephone numbers. We will retain your information for a reasonable period or as long as the law requires.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure and therefore we cannot ensure or warrant the security of any information you transmit to us; any transmission is at your own risk. In particular, we cannot control how registered subscribers use or disclose the information they obtain about you from our Website and cannot ensure or warrant that they will hold your information securely.

When collecting credit card information, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it.

Where we have given you (or where you have chosen) a password or username which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. You must not share a password or username with anyone.

Cookies

We use "cookies" on certain pages of our website. "Cookies" are small pieces of information sent by a web server (such as that used to run this Website) to an individual's computer, which are then stored on the computer's hard drive. Like many websites, we use cookies to enable us to personalise your visits to this Website, speed up your searches, simplify the signing-in procedure, keep track of your browsing patterns and the usage of this Website and recognise you when you return to our Website.

You are always free to decline cookies by changing the settings on your web browser (where your browser offers this option) or to set your browser to notify you when cookies are being used. However, you should be aware that declining cookies may reduce the speed at which you move through our Website, or result in you being unable to access certain parts of the Website.

Accessing information

You may request access to any personal information that we hold about you. If you would like to see the information we hold about you, please contact us using the contact details set out at the end of this Privacy Policy. We are entitled by law to charge a fee of £10 to meet our costs in providing you with such information.

Correcting your details/withdrawing adverts

To help us keep our database up-to-date, we would be grateful if you would let us know as soon as any of your contact details change, or if you would like to remove an advert, job profile or entry you have submitted to us from our online database within the period of your registration.

Changes to our privacy policy

We may change this Privacy Policy from time to time by updating this page. Please check this Website periodically to inform yourself of any changes.

How to contact us

Comments, queries and requests regarding this Privacy Policy are welcomed and should be addressed to:

Ms Carla Shimeld
Simply Childcare
16 Bushey Hill Road
London
SE5 8QJ

Tel: 02077016111
Fax: 02077037484
Email: info@simplychildcare.com

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© Simply Childcare 2008